Why didn’t I receive my 1099-R in the mail?
Check if your correspondence address is up to date by logging in to your MyNYCERS account and selecting Manage My Profile from the main menu. If your address is incorrect, click the Update Contact Information button.
There are two ways to request a copy of your 1099-R be mailed to you:
- Click Contact NYCERS in your MyNYCERS menu, then look for the Start button to complete a Service Request form. Be sure to include the tax-filing period/year you are requesting; or,
- Contact NYCERS’ Call Center at 347-643-3000.